 |
Requirements Discussion |
Display Ordering Details
Contact us with your requirements
-
Inquiry
You can contact us about your engagement via phone, fax, Skype, email or using our
order inquiry form»
-
Requirements gathering
We’ll discuss your engagement requirements, time frame, budget, and other relevant details. Discussions can be via phone, Skype or email which ever you prefer.
One of our multilingual project managers will work closely with you every step of the way so that you're guaranteed the right solution.
|
|
 |
Customized Proposal |
Display Ordering Details
Get a free, no obligation quote
-
Develop customized proposal
We’ll develop a customized proposal for you based on the Requirements Discussion in step 1 above.
-
Client consideration
If any part of the proposal requires clarification, or you require further customization, please get in contact with us, we’ll be happy to help.
-
Client acceptance
If you accept the proposal, please use email or fax to place your order. We’ll begin work upon confirmation of your order.
|
|
 |
Project Management |
Display Ordering Details
We take over from here -- Kick up your feet, relax!
The diverse and complex requirements of most engagements mean that it is not possible to use a cookie cutter approach -- Each and every engagement plan is customized.
-
Registration
Engagement details are uploaded and registered in the project management system.
Monitoring in work flow processes from start to finish ensures engagement quality is maintained, and ensures all your questions receive prompt and full answers.
-
Plan
A customized engagement plan will be developed according to the specifications of the Project Management Manual.
-
Team
The project manager assigned to your engagement will carefully assemble a team of native English Japanese interpreters with the right skill sets unique to the engagement requirements.
NOTE:
You'll be provided team member profiles to review before the engagement starts. Naturally, you can request different interpreters should you feel it necessary.
-
Resources
Technical, knowledge and other resources required for successful completion of the engagement are assembled.
At this point, we will need the reference materials for your engagement so that the interpreters can thoroughly research and prepare for the engagement.
-
Quality control
The project manager conducts regular quality assurance checks after each engagement (session) following our documented QA regime. Necessary corrections to the engagement plan are made.
-
Execution
Engagement instructions are provided to interpreters. Then interpreters will:
- Meet you at the venue
- Interpret as required
|
|
 |
Project Close-out |
Display Ordering Details
You're almost done
-
Engagement documentation
Documentation is generated by the project team for future jobs you would like us to handle.
-
Client survey
Your project manager will seek feedback on your experience partnering with us. Our clients would love to hear about your experience!
-
Invoicing
All invoices are delivered via email, and include a detailed, item-by-item breakdown for your engagement.
Please discuss any special payment requirements you may have prior to confirming your order.
|